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Rugao Business Information Network News Recently, many robots have appeared in people's eyes. Prior to the advent of China's first intelligent security robot, even Longquan Temple's dumb robot monks can talk to people. On April 25th, Dodo Robot, which integrates Baidu's many artificial intelligence technologies, entered KFC's first concept store "Original +", and became the first intelligent employee of KFC China to directly serve consumers.
At present, Baidu has accumulated nearly 500 core technology patents in the field of artificial intelligence. The launch of this KFC smart concept store is also a microcosm of Baidu's continued layout in the field of artificial intelligence in recent years. This is also the first artificial intelligence service scenario in which Baidu KFC teamed up to create a chain restaurant industry.
The appearance of the Du Mi robot at KFC is the first attempt of Baidu artificial intelligence technology to enter the daily life service scene of people offline. In the future, consumers can expect to see Du Mi's applications in more life service scenarios, which also represents that the robot secretary who has become a master of artificial intelligence technology is stepping into our lives step by step.
It is understood that consumers who order food in the store can use daily language to communicate with the secret robot to complete the entire process from ordering to payment. The interaction between consumers and Du Mi robots seems simple and natural, but behind it is the strong technical strength of Baidu search. In the holographic projection experience area, Du Mi robot uses the 360-degree holographic imaging technology to demonstrate the production process of KFC sucking finger original chicken, and conduct zero-distance interaction.
Consumers can also scan the QR code on the dining table in the music interactive area to hear the music list recommended by Du Mi for the current scene. If there is a user who is not convenient to go to the site, you can also download / open the Baidu App of the mobile phone, press and hold the microphone button at the bottom and say "I want to eat KFC", you can enjoy the convenient online order service.
In the interactive process of intelligent ordering, Du Mi relies on high-accuracy speech recognition and natural language understanding technology to achieve multiple rounds of complex interactions with consumers. While understanding the needs of users, complete the connection of online services and perform intelligent ordering operations. The entire ordering process can be said to be done in one go.
And the secret robot can also learn people's language in this process and continue to grow, become smarter and respond faster, and then provide consumers with better quality services. While providing consumers with a fresh and convenient user experience, the artificial intelligence technology behind the Du Mi robot also brings possibilities for KFC to save manpower costs and improve operational efficiency.
Regarding the future development direction of artificial intelligence, Wang Haifeng, vice president of Baidu, said that how to use artificial intelligence to really benefit mankind has always been Baidu's effort. In the future, Baidu will conduct more exploration and innovation in using artificial intelligence technology to better connect people and services, thereby making people's lives better and the world better. (Source: Beiwan New Vision)
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